Emotional Intelligence
Emotional Intelligence has become a more widely used term to explain the human ability to be in touch with our feelings, the feelings of others and use these to guide our day-to-day behaviour.
Training for skills alone may not be enough to succeed in todays market place. Making the link have developed training events that are based on developing our individual effectiveness and understanding our day to day behaviours, these highly interactive modules are preceeded by an online asessment of Individual Effectiveness and two follow up options.
Our own Emotional Intelligence can develop and change as we learn from our experiences. Making the Link provides an initial consultation, online assessment, report exploration, and development planning followed by an opportunity to re-measure in 8 to 12 months. Development and exploration of Emotional Intelligence will underpin future long term success.
Join thousands of others who have completed the questionnaire to help focus development.
Individual Effectiveness
Individual Effectoveness uses 16 scales to determine your individual effectiveness. Develop awareness of your strengths and plan to deal with your weaknesses. There are no "catch questions" or contradicting statements and it is better to complete the 30 minute online survey honestly, openly and with your initial responses. Make the link to... Authentic Leadership.
“The IE diagnostics was really easy to fill in online and the end results of the report provides a good gauge on where you are at the moment with yourself and your management style. It enabled me to see that my style of charismatic management, though it was not wrong, is not sustainable to achieve results and I now have an action plan and the tools to change my approach!” - Team Leader
Book your IE experience with MTL and transform your levels of effectiveness
Team Effectiveness
Team Effectiveness is a diagnostic tool desgined to identify developmental areas for the team. Emotional Intelligence is a capacity that everyone and every team can develop, the Team Effectiveness questionnaire provides a mechanism for being aware of areas for development, and gives concrete recommendations on how to make it happen. Click HERE to request Login details and a Password. Make the link to... Team development.
The online questionnaire takes about 30 minutes to complete. It is best to complete honestly and openly and with your initial responses. Once you have completed your questionnaire a report will be generated highlighting your Emotional Intelligence and this can be used as a starting point for exploration and a foundation for development. Join those who have made massive improvements in their effectiveness.
How does EI impact on training events?
“Training should make a real difference, to the individual and to the employer, otherwise what is the point in doing it?” says Mike Ponting, director of Cotswolds-based training company Making the Link. “How many of us have sat through courses twiddling our thumbs, feeling uninspired and asking ourselves what we are doing there? The next day we return to our desk and carry on as before”.
But Mike has a different vision, and he is passionate about it. “Training needs to get to the heart of who we are and why we behave the way we do”. He contends that “training for hard skills alone is not enough to succeed in today’s marketplace; we need to have a much greater understanding of our own feelings and those of others, and to use this to guide our day-to-day behaviour, resulting in much more positive and productive working relationships”.
Of course, in a recession it is easy to feel the pressure to cut costs wherever possible and the training budget is often the first to get slashed. However, the view of the CBI and others is that investing in skills and training during the recession is key to helping businesses remain competitive. For companies who have been able to maintain their training budgets, then the tougher economic times have, understandably, led them to focus on targeting their training more effectively to get the maximum return possible.
This is where the concept of Emotional Intelligence (EI) comes in. Psychologist Daniel Goleman developed the concept in his best-selling book on the subject over a decade ago, and since then it has been increasingly used to develop both organizations, and their employees, in a more meaningful way. Mike is an accredited trainer in EI and has more than a decade’s personal experience of delivering training and personal development solutions to a wide range of business and public sector clients. He is excited about the prospect of bringing EI to local organizations and individuals as he feels that it “has enormous potential for increasing individual effectiveness and therefore organizational productivity, and can be brought to bear on many aspects of business relationships, such as management style and interpersonal skills”.
MTL Emotional intelligence courses are largely practical with group-based exercises that are designed to help each individual really examine and understand how they relate to others and how to use this understanding to maximize their performance. There is also the option for individuals to complete an online diagnostic that reports back on that person’s emotional intelligence in 16 key areas; this can be followed up by further group or one-to-one coaching. Some might argue that there is no place for focusing on emotions in business. How does Mike respond to the suggestion that it might be a bit too ‘touchy-feely’? “Whether we choose to suppress our emotions or display them, they determine our attitudes and behaviour, how others see us and therefore how we relate to others. This is absolutely at the heart of our working relationships, and these must be positive and productive for our organizations and businesses to realize their full potential. In my view, managers cannot afford not to take their staff’s Emotional Intelligence seriously”.
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